Salary Grade/Range: Manager, minimum starting rate of $35,545
Reports to: Social Enterprise Director
Hours of Work: 40
Apply By: April 14 for best consideration
Position summary and objective:
Rural Action is seeking an organized and dedicated individual to serve as the Makerspace Manager at Community Makerspace. The selected candidate will be responsible for oversight of all activities and daily operations at the Community Makerspace. Individual responsibilities include opening and closing the Makerspace, making sure that all equipment is safe and functional during all hours of operation, expanding the existing Makerspace membership and course offerings, strengthening the Makerspace’s online presence including the website and social media, and keeping track of finances.
The Makerspace Manager will work with the project partners to promote a culture of entrepreneurship and upcycling, support entrepreneurs and small businesses to grow jobs and wealth in our region, and create a thriving Makerspace. They will work with the Social Enterprise Director and Rural Action program directors to increase the number of active paying members, course offerings, and store sales. The Makerspace Manager will assist in pursuing diverse revenue streams including grant funding, sales, and private donor contributions. The selected candidate will work closely with the Makerspace Advisory Committee and serve as a liaison to the partner organizations.
Rural Action is a membership-based nonprofit working in the southeastern and central eastern counties of Appalachian Ohio since 1991. Our mission is to promote social, economic, and environmental justice by training, organizing and supporting communities.
Rural Action has a network of over 600 members throughout Appalachian Ohio. The organization is governed by a Board from across southeast Ohio, with strong private sector involvement. The Board oversees a CEO who manages a staff of 30 full time equivalent staff, 5 AmeriCorps VISTAs and 31 AmeriCorps state and national. Rural Action members are involved as volunteers, participants, decision makers, and project designers. Our members guide our sustainable development work in Appalachian Ohio.
Essential Functions of this position:
- Managing the partnership and developing joint funding proposals for entrepreneurship, workforce development, and upcycling, including:
- Communicating with Rural Action and other partners about needs, successes, and grant opportunities
- Convening quarterly partner meetings
- Developing a strategic plan for the larger partnership
- Tracking finances and preparing an annual budget
- Overseeing daily operations of the Makerspace and fabric shop, including:
- Making sure that all workshop spaces are kept clean and equipment is safe and functional.
- Managing all records for makers through Hubspot or other software used for tracking.
- Managing and expanding the online presence and marketing of the store including the website and social media.
- Keeping records of expenditure, sales figures, and volunteer performance.
- Addressing makers requests, comments, and complaints by facilitating monthly advisory committee meetings
- Motivating volunteers to achieve targets
- Coordinating educational partnerships and offerings, including:
- Scheduling course offerings, negotiating and contracting teachers, and keeping record of maker’s qualifications for equipment use
- Coordinating partnerships with local schools and institutions to enhance educational opportunities
- Managing HS internships in a mutually beneficial manner
- Other duties as assigned
Knowledge, Skills and Abilities:
- Demonstrated experience in a supervisory capacity at a retail store, or similar.
- Strong orientation to safety.
- Attention to detail.
- Experience with preparing budgets, and financial and expense reports.
- Exceptional interpersonal skills in dealing with volunteers and customers.
- Proficiency with spreadsheet and word processing software.
- Excellent written and verbal communication skills.
- Familiarity with applicable labor laws, and retail health and safety standards.
- Proven ability to follow through on tasks and goals and produce results
- Willingness and ability to learn new systems and practices
- Project management, and ability to manage multiple projects on different timelines
- Ability to be professional and ethical at all times
- Ability to work well independently and with others at all levels of management and staff
- Passion for Rural Action’s mission and ability to communicate it to others
- A strong interest in getting to know and helping Rural Action members and staff
- Demonstrated ability to think strategically and see the “big picture.”
- General understanding of makerspaces and workshop zones
- Knowledge of customer and market dynamics and requirements, particularly online sales
- Solid communication and interpersonal skills
- Ability to read, write and effectively communicate with customers, peers and management
- Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
- Ability to work as part of a team and take initiative independent of direct supervision
- Customer service focus
- Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
- Bachelor’s degree or higher preferred.
This position may have supervisory responsibilities.
- Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders
- Available to work a variety of hours, which may include early mornings, evenings, weekends
- Able to use a computer, the Microsoft suite of products, Google suite of products, and Hubspot.
- Experience in retail and event organizing preferred.
Position type and expected hours:
This is a full-time position, with regular work hours to be completed during the normal operating hours of the Makerspace.
Affirmative Action/Equal Opportunity:
Rural Action is committed to the principles of equal employment opportunity and is committed to making employment decisions based on merit. We are committed to complying with any and all pertinent Federal, State and local laws providing equal employment opportunities, as well as all laws related to terms and conditions of employment.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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